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Frequently Asked Questions
Yes. New Hermle clocks are sold as new current-production clocks and include the applicable Hermle factory warranty when stated in the listing. Our new Hermle clocks ship directly from Hermle.
Yes. Just a Clock Collector is an authorized Hermle seller / authorized Hermle dealer for Hermle clocks.
The Hermle manufacturer’s warranty can be found here - Hermle Warranty
Yes. New Kieninger clocks are sold as new current-production clocks and include the applicable Kieninger factory warranty when stated in the listing. Kieninger clocks ship directly from Germany unless otherwise specified.
Yes. Just a Clock Collector is an authorized seller / authorized dealer for Kieninger clocks.
Vintage, antique, and pre-owned mechanical clocks are older pieces and are generally sold as-is unless otherwise stated. Their condition, function, timekeeping, strike, and chime details are described based on testing before shipment.
Cleaned and oiled means the movement has received basic clock service to help it run properly. It does not make a vintage clock new, but it is an important maintenance step for many mechanical clocks. We go more in depth in our blog section.
Yes. Mechanical clocks can require minor setup or adjustment after delivery. Shipping, leveling, pendulum setup, humidity, and environment changes can affect operation.
Yes. We offer free insured shipping within the United States. Clocks are carefully packed to protect the case, movement, pendulum, key, and other loose components.
A triple chime clock usually allows the owner to choose between three chime melodies, commonly Westminster, Whittington, and St. Michael. The exact chime options are listed on each product page. We go more in depth in our blog section.
Automatic night shut-off is a feature that silences the clock’s chime during overnight hours. This is helpful for bedrooms, hallways, offices, and quiet living spaces. We go more in depth in our blog section.
A quartz clock is battery-powered and usually requires less maintenance. A mechanical clock is wound by key or weights and uses a traditional movement with gears, springs, chimes, and other mechanical parts. We go more in depth in our blog section.
Yes, especially for collectors, retirement gifts, housewarming gifts, office decor, and people who appreciate history, craftsmanship, and traditional mechanical design.