Howard Miller Warranty & Support

Just A Clock Collector is an authorized Howard Miller dealer. When you purchase a factory-new Howard Miller clock from us, your purchase includes the applicable manufacturer’s limited warranty, with our help if you need support.

Warranty Coverage

New Howard Miller quartz clocks generally carry a one-year limited manufacturer warranty from the original purchase date. Coverage applies to the original purchaser or gift recipient for manufacturing faults affecting materials or workmanship during normal use.

The warranty supplied for your specific model governs its coverage and duration. If the product listing and enclosed paperwork show different terms, contact us so we can confirm the details with Howard Miller.

For an approved claim, Howard Miller determines whether to repair or replace the affected clock or component. Keep your receipt or order confirmation as proof of purchase.

Warranty Exclusions

Howard Miller’s published warranty excludes damage associated with misuse, accidents, modifications, unauthorized repairs, environmental conditions, and ordinary wear. Natural differences in wood grain and finish changes caused by aging or light exposure are also excluded.

Routine cleaning and oiling are not covered. Follow the care and setup instructions supplied with your clock.

How to Request Support

If you purchased your clock from Just A Clock Collector, contact us with:

• Your order number or purchase receipt.

• The clock’s model number and serial number, if available.

• A description of the issue, along with helpful photos or a short video.

We will help with initial troubleshooting and guide you through the appropriate next steps. Please contact us before arranging repairs or shipping your clock. Returns to Howard Miller require prior authorization.

Shipping Damage

If your clock arrives damaged, contact us immediately. Keep the clock, shipping carton, and all packing materials, and photograph the damage and packaging so we can help with the shipping claim.

Vintage and Pre-Owned Clocks

This page describes manufacturer warranty support for factory-new clocks. Vintage, antique, and pre-owned Howard Miller clocks do not receive a new manufacturer warranty through resale. Refer to the individual listing for any expressly stated coverage.

Official Warranty Information

Visit Howard Miller’s Manuals & Warranties for the manufacturer’s documents.

This page is a summary and does not replace or expand the warranty applicable to your clock or affect your rights under applicable law.