Policy

Clock Condition, Warranty & Support

Just A Clock Collector offers vintage, antique, pre-owned, new old stock, and factory-new clocks from respected clockmakers and authorized distribution partners.

Vintage and antique clocks are older mechanical pieces with character, history, and craftsmanship. Because of their age and nature, future performance cannot be guaranteed. Even clocks that are running well at the time of listing may eventually require adjustment, maintenance, cleaning, or repair.

Transport, environment, setup, humidity, leveling, and normal use can all affect operation once a clock arrives in its new home.

Unless otherwise stated, vintage and antique clocks are sold as is. Any observations regarding condition, timekeeping, strike, or chime function reflect the clock at the time of listing and prior to shipment and are not a warranty of future performance.

Factory-new clocks offered by Just A Clock Collector are sourced through authorized manufacturer and distribution relationships and include the applicable manufacturer warranty where provided. Warranty coverage, duration, registration requirements, and terms vary by manufacturer and product. Please refer to the applicable product page or manufacturer-specific warranty information for details.

Just A Clock Collector provides personal assistance before and after the sale, including help with initial mechanical clock setup, operation, and basic troubleshooting. If specialized warranty service, repair, or replacement parts are required, we will assist in coordinating the appropriate support through the manufacturer or authorized distribution network.

~ Just A Clock Collector

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Shipping & Care

Every clock is prepared for shipment with care appropriate to the size, age, and construction of the piece.

Pendulums and other removable or internal components are secured as needed, and larger or more delicate clocks may be double boxed or otherwise reinforced for added protection.

Mechanical clocks may require minor setup, leveling, or adjustment after delivery, which is normal following transportation.

If you have any questions during setup, I am happy to assist.