Clock Policy

Just A Clock Collector offers vintage, antique, pre-owned, new old stock, and factory-new clocks from respected clockmakers and authorized distribution partners.

Vintage and antique clocks are older mechanical pieces with character, history, and craftsmanship. Because of their age and nature, future performance cannot be guaranteed. Even clocks that are running well at the time of listing may eventually require adjustment, maintenance, cleaning, or repair. Changes in transport, environment, setup, humidity, leveling, and normal use can all affect operation once a clock arrives in its new home.

Unless otherwise stated, vintage and antique clocks are sold as is. Any observations regarding condition, timekeeping, strike, or chime function reflect the clock at the time of listing and prior to shipment and are not a warranty of future performance. By purchasing one of these pieces, the buyer acknowledges and accepts the unique nature of vintage and antique clocks.

Factory-new clocks offered by Just A Clock Collector are sourced through authorized manufacturer and distribution relationships and include the applicable manufacturer warranty where provided. Warranty coverage, duration, registration requirements, and terms vary by manufacturer and product. Please refer to the applicable product page or manufacturer-specific warranty information for details.

Just A Clock Collector provides personal assistance before and after the sale, including help with initial mechanical clock setup, operation, and basic troubleshooting. If specialized warranty service, repair, or replacement parts are required, we will assist in coordinating the appropriate support through the manufacturer or authorized distribution network.

~ Just A Clock Collector

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Shipping & Care

All clocks are carefully prepared for shipment with attention to protecting the movement and external case.

Pendulums and internal components are secured prior to shipping.

Larger or more delicate clocks may be double boxed or otherwise reinforced for added protection.

Upon arrival, minor setup or adjustment may be required, as is normal with mechanical clocks.

If you have any questions during setup, I am happy to assist.